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Warranty & Customer Care

Your satisfaction is guaranteed.

Satisfaction Guarantee

As the premier luxury homes builder in the Apollo Beach, Bradenton, Lakewood Ranch, and Sarasota areas, Neal Signature Homes puts customer satisfaction at the forefront of everything we do. Our outstanding service starts the moment you make contact and extends well beyond your move-in date. Our 99% homeowner satisfaction rate is no accident. We work hard to deliver a professional homebuilding process that is rewarding and stress-free. Our confidence in our excellent craftsmanship and materials can be seen through our superior New Homeowners Warranty.

Our Warranty

At Neal Signature Homes, we have an unwavering commitment to service and integrity. We will do everything we can to resolve any problems as quickly as possible so that you can get back to enjoying your new home.

  • 10-year full structural warranty
  • 1, 6, and 11 month warranty service inspections available
  • 2-year mechanical warranty
Submit a Warranty Request

Submit A Warranty Request

Submit a request and give details about the issues you’re having. We’ll start solving the problem right away.

Submit a Request

Helpful Resources from Neal Signature


Learn about what makes us different and discover custom options for your new luxury home!

Warranty & Customer Care

Find out what’s covered under the Neal Signature Homes Warranty and why our customers are so satisfied.

Tour a Model Home

See the quality of Neal Signature Homes craftsmanship and design in person to get a feel for the work we do and the quality of our brand.